What personally identifiable information does Micromeritics collect?
Prospective customers, partners and employees, as well as those seeking information about Micromeritics, may voluntarily submit information to Micromeritics by completing the forms within our "Customer Support" or "Contact Us" areas. The only required information on these forms is information that we need to contact these individuals, such as first and last name, phone number and e-mail. These individuals may also voluntarily submit additional information that will help Micromeritics evaluate their needs, the services the user provides, or the user's employment qualifications. If you contact us, we may also keep a record of that communication. Micromeritics does not otherwise collect any information from those visiting its website through cookies or other means.
Who receives the information submitted?
When information is submitted through our website, it is immediately routed to the appropriate department within Micromeritics. For example, if you submit information on our "Customer Support" page, your information is routed to our service department. If an improper form is completed (i.e., if a potential client completes the partner information form), the information will be forwarded to the proper department within a reasonable time after the user's error is discovered.
How does Micromeritics use information that you provide?
The information submitted to Micromeritics will only be used for internal purposes, except when necessary in our sole discretion to satisfy any law, regulation, governmental or judicial request, or to protect Micromeritics or its employees, clients or business partners. Otherwise, the information submitted will not be provided to any third parties. Micromeritics may retain copies of all information submitted to Micromeritics in either electronic or paper form, at its sole discretion. Micromeritics may also provide aggregated statistics about our customers, sales, traffic patterns, and related website information to reputable third-party vendors and marketing companies, but these statistics will include no personally identifying information.
A word of caution about security
Unfortunately, no data transmission over the Internet or any wired or wireless network can be guaranteed to be absolutely secure. As a result, while we attempt to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we use commercially reasonable efforts to ensure its security.
What else should I know about my privacy?
Although the information you submit to Micromeritics is not publicly available, you should use caution when submitting information in other online forums. Please keep in mind that whenever you voluntarily disclose personal information online in areas that are accessible to the public - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online in these forums, you may receive unsolicited messages from other parties in return. Additionally, you should be especially careful to monitor your child's participation in chat areas or message boards, and should usually not let them disclose any personally identifiable information on such websites.